ticketing jobs

Job Summary

We are looking for an experienced Corporate Travel Consultant to manage corporate travel arrangements, handle business travel requirements, and provide end-to-end travel solutions to corporate clients. The candidate will be responsible for flight bookings, hotel reservations, visa assistance, itinerary planning, and managing client relationships while ensuring cost-effective and efficient travel services.

Key Responsibilities

1. Corporate Travel Management

• Handle domestic and international travel bookings for corporate clients.
• Arrange flight tickets, hotel reservations, airport transfers, and other travel-related services.
• Prepare travel itineraries based on clients' business requirements and travel policies.
• Manage last-minute bookings, rescheduling, cancellations, and ticket modifications.
• Ensure all travel arrangements are completed accurately and within the required timelines.

2. Flight & Reservation Management

• Handle airline reservations, ticket issuance, reissuance, and cancellations.
• Work with GDS platforms such as Amadeus, Sabre, or Galileo.
• Identify the best available flight options and competitive fares.
• Monitor airline schedules, fare changes, and ticketing deadlines.
• Coordinate with airlines and suppliers to resolve booking-related issues.

3. Visa & Travel Documentation

• Assist clients with visa applications and travel documentation.
• Coordinate with relevant authorities, embassies, and visa processing agencies.
• Verify passport validity, visa requirements, and other travel formalities.
• Provide guidance on travel regulations and entry requirements.

4. Corporate Client Relationship Management

• Handle corporate client enquiries and provide professional travel consultancy.
• Maintain strong relationships with existing corporate accounts.
• Understand client travel requirements and recommend suitable travel solutions.
• Handle client complaints and resolve travel-related issues promptly.
• Follow up with clients to ensure service satisfaction.

5. Sales & Business Development Support

• Identify opportunities to promote additional travel services.
• Support corporate account growth and client retention.
• Prepare quotations, travel proposals, and cost comparisons.
• Coordinate with the sales team to develop corporate travel business.
• Achieve assigned service and revenue targets.

6. Administration & Reporting

• Maintain accurate records of bookings, invoices, and client travel history.
• Prepare travel quotations, invoices, and management reports.
• Ensure timely follow-up on payments and outstanding invoices.
• Monitor travel expenses and provide cost-effective alternatives.

Requirements & Qualifications

• Bachelor's degree or Diploma in Travel & Tourism, Business Administration, or a related field.
• Minimum 2–4 years of experience as a Corporate Travel Consultant or Travel Consultant.
• Previous experience in a travel agency or corporate travel management company.
• Hands-on experience with GDS platforms such as Amadeus, Sabre, or Galileo.
• Good knowledge of airline ticketing, fare rules, reissuance, and cancellations.
• Knowledge of international travel destinations, visa requirements, and travel regulations.
• Strong customer service and communication skills.
• Good negotiation, coordination, and problem-solving abilities.
• Ability to work under pressure and manage multiple bookings simultaneously.

Technical Skills

• Amadeus / Sabre / Galileo GDS.
• Airline reservation and ticketing systems.
• Flight fare calculation and ticket issuance.
• Hotel and holiday package reservations.
• Visa processing and travel documentation.
• Microsoft Excel and other MS Office applications.
• Corporate travel management systems.

Preferred Candidate Profile

• Candidates with experience handling corporate accounts and business travellers are preferred.
• Previous experience working with Qatar-based travel agencies or corporate travel companies will be an advantage.
• Strong knowledge of international airline routes and fare structures.
• Experience managing high-volume corporate travel bookings.
• Candidates with existing corporate client-handling experience will be preferred.

Work Location: In person