ticketing jobs

Key Responsibilities

• Process employee flight ticket requests in line with company policies and approved entitlements.
• Coordinate with airlines and travel agencies for ticket bookings, cancellations, rebookings, refunds, and travel amendments.
• Verify employee travel eligibility and obtain required approvals before issuing tickets.
• Prepare and distribute travel itineraries, e-tickets, and related travel communications.
• Maintain accurate records of travel bookings, costs, refunds, and employee travel history.
• Update and maintain employee records in the HRMS and personnel files.
• Coordinate with the Finance Department on ticket deductions, reimbursements, travel-related payments, and bank reconciliations.
• Provide HR administrative support, including employee documentation and record management.
• Respond to employee inquiries related to travel and HR services.
• Coordinate with internal departments to ensure timely processing of vacation travel requests and support smooth HR operations.
• Perform other HR and administrative duties as assigned by the department

Required Qualification:

• Bachelor’s degree or Diploma in Travel & Tourism, Hospitality, or a related field.
• Minimum 3–4 years of experience in airline ticketing or travel agency operations.
• Strong knowledge of airline fares, routing, reservations, and ticketing processes.
• Excellent communication skills in English .
• Strong customer service and problem-solving skills.
• Ability to work under pressure and handle multiple bookings simultaneously.
• Good computer skills, including Microsoft Office applications.
• Good Knowledge in ERP & HR Systems

Pay: QAR4,000.00 - QAR4,500.00 per month

Work Location: In person