Division Head – Facilities Management

About the Role:

The Division Head – Facilities Management will be responsible for leading and growing the Facilities Management (FM) Division, overseeing business development, operations, hospitality services, cleaning services, maintenance operations, and client relationship management. The role will drive revenue growth, profitability, operational excellence, and strategic expansion while ensuring the delivery of high-quality FM services.

The successful candidate will be expected to create value for the company by securing new contracts, leading tendering activities, developing growth strategies, building strategic partnerships, and ensuring the division achieves its commercial and operational objectives.

Key Responsibilities:

• Develop and execute the division's business strategy, growth plans, and annual objectives.
• Drive revenue growth and profitability through new contract acquisition, business development, and strategic partnerships.
• Lead all Facilities Management operations, including Hard FM, Soft FM, Hospitality Services, Cleaning Services, Maintenance, and Workforce Management.
• Identify and secure new FM contracts, tenders, maintenance agreements, and service opportunities.
• Manage the preparation and submission of technical and commercial tenders, proposals, and bids.
• Build and maintain strong relationships with clients, consultants, contractors, developers, government entities, and key stakeholders.
• Ensure operational excellence, service quality, compliance, and customer satisfaction across all FM projects.
• Oversee budgets, resource planning, workforce productivity, KPIs, and overall business performance.
• Lead and develop high-performing operational, technical, and commercial teams.
• Monitor market trends, competitor activities, and emerging opportunities to support business growth.
• Report division performance, business opportunities, and strategic initiatives to senior management.

Requirements:

• Bachelor's Degree in Engineering, Facilities Management, Business Administration, Hospitality Management, or a related field.
• Minimum 10–15 years of experience in Facilities Management, Hospitality, Maintenance, Cleaning Services, or Property Management.
• Minimum 8 years of experience in a senior leadership role with P&L responsibility.
• Proven track record in business development, tendering, contract acquisition, and revenue growth.
• Strong knowledge of Hard FM, Soft FM, MEP Maintenance, Cleaning Operations, Hospitality Services, and Integrated Facilities Management.
• Extensive experience in preparing and managing technical and commercial tenders.
• Strong network with government entities, semi-government organizations, consultants, developers, contractors, and corporate clients in Qatar.
• Demonstrated ability to build business, secure contracts, and create value for the organization.
• Excellent leadership, commercial, operational, negotiation, and stakeholder management skills.
• Strong financial management and budgeting experience.

Application Question(s):

• Please describe your experience in Facilities Management, including Hospitality, Cleaning, Maintenance, and Soft/Hard FM services.
• Please describe your experience in tendering and business development, including any major contracts or projects you have successfully secured.
• Please specify your current salary, expected salary, notice period, and whether you are currently based in Qatar.

Work Location: In person