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medical record jobs in Doha

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    • Maintain medical records and report when required.
    • Assist patients to complete all necessary forms and documentation including medical insurance.
    • View all Malabar Institute of Medical Sciences jobs - Doha jobs
    • Salary Search: Associate.Customer Care.Dr.Moopens Aster Hospital salaries
    • Prior experience in clinical medicine or medical education is essential.
    • Basic Function and Responsibility:The Clinical Teaching Assistant (TA) collaborates…
    • Good organizational and record-keeping skills.
    • Store medical supplies and Medical Center materials in designated locations according to established procedures.
    • Supervise the receipt, storage, and distribution of pharmaceutical products.
    • Ensure compliance with Qatar MOPH regulations and pharmaceutical standards.
    • The successful candidate will demonstrate strong organizational skills, an understanding of accounting, and a proactive approach to problem-solving.
    • Minimum of 3 years of experience performing inspections; medical device industry experience preferred.
    • The Quality Technician is responsible for performing…
    • Knowledge of sterilization procedures, infection control, and medical instrument handling.
    • Ensure all surgical instruments and medical equipment are properly…
    • You will provide administrative and clerical support to management, staff, and clients, helping to create a productive and organized work environment.
    • Maintain updated records of driver documents, training, and medical fitness certificates.
    • Coordinate daily driver and fleet operations, including duty…
    • We are seeking a detail-oriented and organized Finance Assistant to support daily accounting, financial recordkeeping and payroll administration.
    • Collect payments from patients for consultations, treatments, laboratory tests, and other medical services.
    • Previous experience as a cashier, preferably in a…
    • Do not provide medical advice or diagnosis; refer medical questions to the veterinarian.
    • To provide professional and compassionate customer service while…
    • Pharmacist should ensure the efficient receipt, storage, inventory management, and distribution of pharmaceutical products and medical supplies while…
    • Level:* Assistant to Senior Associate, depending on experience.
    • As a Finance Associate, you will run our day-to-day accounting, tax compliance and treasury…
    • Good medical documentation and record-keeping skills.
    • Ability to manage clinic medical supplies.
    • Maintain accurate medical records and treatment documentation.

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Job Post Details

Associate.Customer Care.Dr.Moopens Aster Hospital
Malabar Institute of Medical Sciences
·
4.6
Doha
Full-time
Apply on company site

Job details

Pay information not provided
Full-time
Doha

Full job description

Customer Service

  • Help in Registration form and Insurance form completion process
  • Assist patients to complete all necessary forms and documentation including medical insurance
  • Ask about problem of the patient and refer to the concerned Clinician (in consultation with the Nurses if required)
  • Send patient to concerned counter. Assist patient if required in reaching to the counter
  • Organizing and maintaining patient records, consent forms, payment forms, etc.
  • Ensure patients are informed if a clinician is running late or called out
  • Ensure hygiene standards are maintained
  • Organize and maintain forms and office stationery required for front desk activities
  • Ensure all standard protocols set by organization are maintained
  • Respect and maintain the privacy and dignity of patients, assure client confidentiality at all times
    • Answer all incoming calls and route them to the appropriate department/employee, answer customers' queries, and provide information on procedures, packages, specialties, timings of the consultant etc.

Appointment Handling and Scheduling

  • Book appointments over phone as well as through walk ins
  • Schedule /Reschedule / cancel and confirms appointments (Clinicians consultation, Radiology appointments etc.)
  • Schedule appointment requested through websites and SMS
  • Schedule patient's hospital admissions, file and complete Insurance check list, disclaimers, admission form and insurance forms, Medical Records, approvals etc.
  • Determine the financial status of patients and their eligibility for health services
  • Cross verify all appointment files taken out by support staff with appointment list attached (insurance forms will be inserted)
    • Confirm all appointments for the following day over telephone on a daily basis

Insurance

  • Check with Insurance Coordinator for cases requiring approvals
  • Coordinate with Symphony for insurance related matters
  • Check with Insurance Coordinator the status of the Insurance card produced by the patient
    • Check with the Insurance coordinator about the packages covered

Records & Data Management

  • Administer regular and electronic mail when required, to ensure proper action is taken on all incoming mail
  • Maintain medical records and report when required
  • Make spreadsheets, manage data and create documents on computers using desktop publishing programs
  • Cross verify and file all lab reports in the absence of the MRD
    • Enter all lab reports file numbers clinician wise

Job interactions

  • Works closely with internal stakeholders in matters related to checking for approvals, assisting patients, maintaining hygiene standards etc
    • Works closely with external stakeholders to handle queries and feedback

Minimum Experience

0 – 2 Years

    Specific / Relevant Experience

    • Experience in Handling Customers/ Patients in similar role

    Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary and quaternary healthcare through our hospitals, clinics and pharmacies. We have over 20,000 plus dedicated employees across the geographies that we are present in, delivering a simple yet strong promise to our different stakeholders: “We’ll treat you well.” We reach out to all economic segments in the GCC countries through our differentiated healthcare services across the “Aster”, “Medcare” and “Access” brands.

    For more details please visit our website https://www.asterdmhealthcare.in/

    Aster Hospitals , one of the largest private healthcare service providers in GCC, aim to make a difference with our patient-centric approach to medical care and an inherent emphasis on clinical excellence. Currently, Aster Hospitals are located in 4 countries in the GCC specializing in primary, secondary and tertiary healthcare.

    These include Aster Hospitals (Mankhool and Al Qusais) in UAE, Aster Al Raffah Hospitals (Muscat, Sohar and Ibri) in Oman, Aster Hospital (Doha) in Qatar and Aster Sanad Hospital (Riyadh) in Kingdom of Saudi Arabia delivering on a simple yet strong promise to its people: “We’ll treat you well.” Overall, Aster DM Healthcare Group has a strong presence in GCC and is an emerging healthcare provider in India with 25 hospitals, 116 clinics and 238 pharmacies manned by 20,500+ workforce (including approx. 1250 doctors on fee for service basis) from across the geographies.

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