Hostess

The Hostess is responsible for creating a memorable first impression by warmly welcoming guests, managing reservations, coordinating seating arrangements, and ensuring a seamless guest experience in line with the standards of a luxury French café and restaurant.

Key Responsibilities:

• Greet and welcome guests in a professional, friendly, and courteous manner.
• Manage reservations, wait-lists, and table allocations efficiently.
• Escort guests to their tables and present menus.
• Maintain an organized seating plan to maximize guest comfort and operational efficiency.
• Answer telephone calls, respond to inquiries, and assist with reservation requests.
• Coordinate with the restaurant management and service team regarding table availability and guest preferences.
• Handle guest concerns and special requests professionally and promptly.
• Maintain a clean, organized, and welcoming reception area at all times.
• Recognize VIP guests and ensure personalized service where applicable.
• Support restaurant events, promotions, and special occasions.
• Assist in monitoring guest flow and minimizing waiting times.
• Adhere to company policies, grooming standards, and luxury hospitality service procedures.

Requirements:

• Minimum 2 years of experience as a Hostess, Receptionist, or Guest Relations professional in a luxury restaurant, fine-dining establishment, or 4/5-star hotel.
• Strong customer service and interpersonal skills.
• Excellent communication skills in English. Arabic speaking is an advantage.
• Professional appearance and impeccable grooming standards.
• Ability to remain calm and courteous in a fast-paced environment.
• Proficiency in reservation management systems and basic computer applications.
• Flexibility to work shifts, weekends, and public holidays.

Pay: QAR3,250.00 - QAR3,500.00 per month

Application Question(s):

• Can you join immediately.?

Experience:

• Hostess: 2 years (Required)

Work Location: In person