3.7 out of 5 stars.
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T-Mobile Employee Reviews for Sales Associate

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Sales Associate1,846 reviews

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3.6Work-Life Balance

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fun work place

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Good atmosphere, Having fun with my co workers, and having good deals with customers, I love dealing with technologies and phones, overall it s a fun place to work
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Great benefits

Benefits are great. Medical/dental/vision. 401K, stocks. Pto and holiday pay. You get your college paid for. Great cell phone discount. Good maternity leave.
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Great entry level sales job

luckily my store had great management and co workers and pay really depends on location. amazing company to work for they have great benefits and employee discount.
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Great leadership

It's really overall a great place to work. I only left because I needed more hours and had other offers at the time. Overall really great place to work.


pay, leadership


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Fun workplace

The team are fantastic. And the pay was great. Great pay and also they provide with great benefits. I would definitely recommend working here. Lastly, the company cares about their workers
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Great experience

Great experience learned a lot solid culture and environment and great people money was decent as well very laid back and chill commission structure was good for corporate
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5 stars

What is the best part of working at the company?Helping people A great team of coworkersThe flexibility What is the most stressful part about working at the company?No stressful parts in my opinion it’s a very satisfying job as well as well managed HR wise and so forthWhat is the work environment and culture like at the company?Great StupendousClose knit StableWhat is a typical day like for you at the company?Depends on the day honestlyIt fluctuates
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Good place to work lots of fun lots of money great employee relations and overtime and holiday pay. Recommend this job it's very fun and very rewarding.
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Great and easy to do things , a lot of cleaning and working together as a team, goals need to be met but it’s fairly easy unless you’re at a super slow store
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Easy job

An easy job. I just dont like the idea of LYING to sell. Especially to customers with hard of hearing, language barriers, and who are looking within budget. Management was a joke.
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A lot of cons

Hardest part of the job is trying to reach your goal. you get write ups back to back for not reaching unrealistic goals they want you to hit. Management isn’t the best
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Missing pay

A big reason I work for tend is because they pay you 2-3 business days after you complete a shift. It is now Dec 13th, I worked on Dec 4th and still have not received a payment. They have little to no information regarding support specialist to assist with issues like this. The shifts I have worked, there is no safe place to put your belongings when you do arrive to work a shift and you’re probably not going to get a break the whole time.


Good pay


No breaks, Not Paid
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Decent Money

Only thing I loved about it was the weekly pay and the uncapped commission opportunities. Management wasn't the greatest but can be a fun environment with the right people.
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It’s a good job if u like to be competitive and like to work based off commission then this job is for you .
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Not much sales

They will get you excited about opportunity for sales and commission . But with not much walk in traffic and low commission you won’t make too much money
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Poor leadership

Communication was absent - leadership lied to staff about transferring locations. Inflexible hours. Encouraged to lie to customers in order to hit sales goals.
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Fun work place.

It was a fun! I enjoyed working with them and the managers were great they were there to help you reach your goals. The perks/discounts an added bonus. You had to make a certain amount but if you didn’t it was okay. (Only because we were a brand new loc. it was fine.) the more you know the better you get at upselling and building connections to keep customers looking for you. It was also a commission base kinda thing so there was definitely some pressure to keep numbers going up and it was up to you on how much you wanted to make being a sales associate there.
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Decent job

U make the $ u want to earn. If u are not lazy and are willing to sell and learn promotions you can make a good amount of money. This is one of the first jobs I’ve liked
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Fun place to work

Awesome place to work if you love sales. I was there a few years and every interaction is interesting. Be prepared to hold conversations and make sales.
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2 stars

What is the best part of working at the company?The people you meet.. and the relationships you buildWhat is the most stressful part about working at the company?How the managers treat you..if your not sucking them they won’t move you upWhat is the work environment and culture like at the company?It’s fun they try to make it as funny as possible.. but they want every penny from the customers What is a typical day like for you at the company?Depends on the location your might have a fun day making some what good money.. or you might be staring at the door waiting for someone to come in .. location is key and whose coworkers
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Fun work place , always happy

If you make work fun it will be fun and just communication and getting along really gets you far you just gotta work dont be trying to work here if you are about yourself because it is a team job
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Overall rating

Based on 25,788 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Compensation/Benefits
3.3 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.6 out of 5 stars for Culture
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