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Train Customer Service jobs in Doha

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    • Collaborate with other call center professionals to improve customer service.
    • Previous experience in a call center or customer service role is an advantage.
    • View all Kafu Facilities Management jobs - Doha jobs - Customer Service Coordinator jobs in Doha
    • Salary Search: Customer Service Coordinator - Arabic Speaking salaries in Doha
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Job Post Details

Customer Service Coordinator - Arabic Speaking - job post

Kafu Facilities Management
Doha
QAR 5,000 - QAR 6,000 a month

Job details

Pay

  • QAR 5,000 - QAR 6,000 a month

Job type

  • Full-time

Location

Doha

Full job description

Job description:

  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Call clients and customers to inform them about the company’s new products, services and policies
  • Guide callers through troubleshooting, navigating the company site or using the products or services
  • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
  • Collaborate with other call center professionals to improve customer service
  • Help to train new employees and inform them about the company’s customer management policies
  • Microsoft Office Skills

Requirements:

  • Good command of English – Preferred or required depending on business needs
  • Previous experience in a call center or customer service role is an advantage
  • Excellent communication and interpersonal skills
  • Patience, empathy and ability to handle pressure
  • Basic computer and typing skills
  • Ability to work in shifts, including weekends and holidays, if required

Job Type: Full-time

Pay: QAR5,000.00 - QAR6,000.00 per month

Application Question(s):

  • Are you ready to join immediately with N O C?

Experience:

  • Call Center Agent: 2 years (Required)

Language:

  • Arabic (Required)

Work Location: In person

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