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Restaurant Operations Manager - job post

Flat White Specialty Coffee
Qatar
QAR 15,000 - QAR 18,000 a month

Job details

Pay

  • QAR 15,000 - QAR 18,000 a month

Job type

  • Full-time

Location

Qatar

Full job description

Restaurant Operations Manager

Position Overview
The Restaurant Operations Manager is responsible for overseeing daily operations, ensuring exceptional guest experiences, and driving financial performance. This role involves leading a team of front‑ and back‑of‑house staff, maintaining high standards of quality and service, and implementing strategies to optimize efficiency and profitability.

Key Responsibilities

  • Operational Leadership: Supervise daily restaurant activities, including opening/closing procedures, inventory control, and facility maintenance.
  • Team Management: Recruit, train, schedule, and coach staff to deliver outstanding service; conduct performance evaluations and foster a positive, collaborative work environment.
  • Guest Experience: Monitor service quality and guest satisfaction; handle escalated customer issues promptly and professionally.
  • Financial Oversight: Develop and manage budgets, control labor and food costs, analyze P&L reports, and implement corrective actions to meet revenue targets.
  • Compliance & Safety: Enforce health, safety, and sanitation standards; ensure compliance with all local regulations and company policies.
  • Continuous Improvement: Identify opportunities for process enhancements, menu updates, and promotional initiatives to drive sales and operational excellence.

Qualifications & Skills

  • Bachelor’s degree in Hospitality Management, Business Administration, or related field (preferred).
  • 3+ years of restaurant management experience, with a proven track record of team leadership and P&L responsibility.
  • Strong understanding of food & beverage operations, inventory management, and labor scheduling.
  • Excellent communication, problem-solving, and customer‑service skills.
  • Proficient in POS systems and Microsoft Office Suite.
  • Ability to thrive in a fast‑paced environment and adapt to changing business needs.

What We Offer

  • Competitive salary and performance-based bonuses
  • Comprehensive benefits package (Private health Insurance)
  • Opportunities for professional development and career advancement
  • Employee discounts and meal allowances

Job Type: Full-time

Pay: QAR15,000.00 - QAR18,000.00 per month

Language:

  • English (Preferred)

License/Certification:

  • Qatar driving license (Preferred)

Work Location: In person

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