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Job Post Details

Call Center Executive - job post

At Home Doc
Doha

Job details

Job type

  • Contract

Location

Doha

Full job description

Job Summary

We are seeking enthusiastic and results-oriented Call Center Sales Agents to promote our home healthcare services and convert inquiries into confirmed bookings. The ideal candidate should possess excellent communication and persuasion skills and be able to explain healthcare services professionally to prospective clients.

Key Responsibilities

  • Contact potential clients and insurance-covered beneficiaries daily.
  • Introduce and explain the company's healthcare-at-home services.
  • Handle inbound and outbound calls professionally.
  • Follow up with leads and inquiries.
  • Convert calls into confirmed appointments and service bookings.
  • Maintain accurate records of customer interactions.
  • Achieve monthly sales and booking targets.
  • Coordinate with the operations team regarding confirmed appointments.
  • Provide excellent customer service and maintain a positive company image.

Required Qualifications

  • Fluent in English,Hindi & Malayalam

Skills & Competencies

  • Strong communication and interpersonal skills.
  • Excellent persuasion and negotiation abilities.
  • Confident and professional telephone manner.
  • Ability to work independently from home.
  • Target-driven and self-motivated.
  • Basic computer and internet skills.
  • Ability to maintain confidentiality of patient and company information.

Preferred Qualifications

  • Previous experience in call center, telesales, customer service, or healthcare marketing.
  • Experience dealing with insurance-covered healthcare services is an advantage.
  • Knowledge of Qatar's healthcare sector is preferred.

What We Offer

  • Flexible part-time working hours.
  • Attractive commission and performance incentives.
  • Work-from-home opportunity.
  • Career growth and professional development.
  • Supportive and dynamic work environment.
  • Opportunity to work with a leading home healthcare provider in Qatar.

Work Location: Hybrid remote in Doha (Doha)

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