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Operation Support Manager jobs

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    • Understanding of multi-brand operations.
    • 6–8 years in F&B operations with team supervision experience.
    • Supervise the operations of multiple brands or branches…
    • View all Ajwan Group jobs - Qatar jobs - Operations Manager jobs in Qatar
    • Salary Search: Operation Manager salaries in Qatar
    • See popular questions & answers about Ajwan Group
    • Oversee daily patient support and customer service operations.
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    • Supervise and oversee daily site operations.
    • Minimum 3 years of operations experience.
    • Previous experience in restaurant operations is required..
    • We are looking for an Operations Specialist to support day-to-day business activities, coordinate internal processes, follow up on tasks, and help ensure smooth…
    • Minimum 8 years of experience in IT application/platform support.
    • Manage vendors, contracts, and support SLAs to ensure performance and value.
    • Hamad International Airport is seeking a highly skilled IT Field Support Manager to lead our tech support operations and empower seamless business performance.
    • Your work directly supports the creation of ethical tech infrastructure.
    • Experience: Previous experience in customer success, operations, or executive…
  • الهدف من الوظيفة: قيادة وإدارة عمليات المستودعات بشكل استراتيجي وتشغيلي، وضمان كفاءة عمليات الاستلام والتخزين والمناولة والتجهيز والشحن، مع الحفاظ على دقة...
    • Minimum of 10 years of experience in operations management, including experience in a supervisory or leadership role.
    • 5+ years of experience in help desk operations, IT support management, technical support leadership, or service desk operations.
    • موقع العمل: بشكل شخصي.
    • Facilities management operations to ensure the efficient, safe, and effective delivery of hard and soft services.
    • Familiarity with CAFM/CMMS systems.
    • We are seeking a results-driven Sales & Operation Manager to guide our sales team, drive revenue growth, and cultivate lasting client relationships.
    • 12 years of experience, with min 5 years of FM experience.
    • Operations Coordinator with FM background: 10 years (Preferred).
    • Monitor the quality and efficiency of services and business operations.
    • Make strategic decisions to support long-term business growth and sustainability.
    • Supervise operations, production, installation, and site teams.
    • Manage and oversee day-to-day operations of the advertising and signage company.

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Job Post Details

Operation Manager - job post

Ajwan Group
3.0 out of 5 stars
Qatar

Job details

Job type

  • Contract

Location

Qatar

Full job description

Key Responsibilities

1- Supervise the operations of multiple brands or branches within a defined portfolio.

2- Monitor brand-level performance and enforce group SOPs, quality, and hygiene standards.

3- Manage direct reports such as Area Managers, Restaurant Managers,

4- Conduct regular branch visits and audits to review operational efficiency.

5- Support the onboarding, training, and coaching of operations staff.

6- Work closely with the HR team on staffing, attendance, and disciplinary matters.

7- Review daily, weekly, and monthly sales and cost reports and initiate corrective actions.

8- Coordinate with Finance on budget adherence and P&L reviews for each unit.

9- Assist in opening new branches by coordinating with Projects and other departments.

10- Oversee local marketing execution in coordination with the Marketing team.

11- Resolve escalated customer issues and internal conflicts quickly and professionally.

12- Monitor licenses, safety documentation, and health certificates for each location.

13- Enforce group policies and operational guidelines uniformly.

14- Lead problem-solving efforts and implement operational improvements.

15- Maintain staff motivation, engagement, and retention across units.

16- Provide leadership coverage during special events, holidays, or peak seasons.

Qualifications, skills and experience

Qualifications:

· Bachelors in Hospitality, Business, or related field.

Experience:

· 6–8 years in F&B operations with team supervision experience.

· Experience with customer service, quality control, and audits.

Knowledge and Skills:

· Understanding of multi-brand operations.

· Knowledge of food safety, hygiene, and service standards.

· Strong staff management and coaching skills.

· Comfortable with ERP, POS, and back-office systems.

· Capable of analyzing sales and cost performance reports.

· Staff scheduling and performance evaluation.

· Customer complaint resolution.

· Local sourcing and inventory practices.

· Budget tracking and cost containment.

· Working across diverse cultures and teams.

· Flexibility to work across multiple shifts and locations.

· Cost control and loss prevention.

· Delegation and supervision.

· Emergency handling and decision-making.

· Organizational discipline and brand alignment.

Preferred Language/s:

· Fluent in English; Arabic is a plus.

Work Location: In person

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