Medical Manager jobs in Doha

Medical Customer Service Executive | At Home Doc

Deliver outstanding patient support and help make healthcare more accessible.

At Home Doc is seeking a compassionate and customer-focused Medical Customer Service Executive to provide exceptional support to patients while coordinating home healthcare appointments. As the first point of contact, you'll help ensure a seamless experience for patients, healthcare professionals, and insurance partners.

Key Responsibilities:

• Handle inbound and outbound calls, emails, and customer enquiries professionally
• Schedule, confirm, reschedule, and manage home healthcare appointments
• Coordinate home visits for doctors, nurses, and allied health professionals
• Register new patients and maintain accurate patient records
• Verify patient information and assist with insurance-related enquiries
• Liaise with healthcare teams to ensure efficient service delivery
• Resolve customer concerns promptly while delivering excellent patient care
• Maintain documentation, service records, and support administrative processes

Skills & Experience:

• Diploma or Bachelor's degree in Business Administration, Healthcare Administration, or a related field
• Experience in customer service, call centre, or healthcare administration
• Excellent communication, interpersonal, and customer service skills
• Strong organisational and multitasking abilities
• Proficiency in Microsoft Office and computer applications
• Ability to thrive in a fast-paced healthcare environment

Preferred Qualifications

• Experience in a healthcare clinic, hospital, or home healthcare setting
• Knowledge of medical terminology and appointment scheduling systems
• Familiarity with insurance verification processes
• Experience using CRM or healthcare management software
• Fluency in English; Arabic language skills are an advantage

Why Join At Home Doc?

Be part of a growing healthcare organisation making a difference in patients' lives

Work alongside dedicated healthcare professionals in a supportive team

Enjoy opportunities for career development and ongoing learning

Help deliver high-quality, patient-centred healthcare services

Apply now and make a positive impact by delivering exceptional support to patients every day.

Pay: From QAR7,500.00 per month

Work Location: In person