Medical Insurance jobs
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Job Post Details
Customer Care Agent - Medical Insurance
Job details
Pay information not provided
Contract, Full-time
Doha
Full job description
Job Title: Customer Care Agent
Department: Medical & Life Insurance
Contract: 1 year contract (extension as per project scope)
Job Responsibilities: Customer Service
- Attending customer telephone calls which lands on the designated numbers
- Coordinating with operations team for the required information to be shared with the customers.
- E mail support which involves
- Coordinating with operations team to ensure the required queried raised has been addressed and completed.
- Ensuring the customers are given right information as required by them.
- Ensure issues are escalated at the right time to the team manager if there any escalation raised by customers
Qualifications:
- Minimum experience required is 3 – 5 years within insurance preferably medical insurance
- Able to work on rotating shifts
Application Question(s):
- How many years is your experience within insurance preferably medical insurance as Customer Care?
- Can you work on rotational shifts?
- What is your salary expectations and joining availability?
Work Location: In person
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