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IT Support jobs in Doha

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    • Maintain records of IT issues, repairs, and support requests.
    • Ability to provide technical support to employees and resolve IT issues promptly.
    • View all Holding Group jobs - Doha jobs - IT Support jobs in Doha
    • Salary Search: IT SUPPORT salaries in Doha
    • Hands-on support for projects and infrastructure.
    • Give priority support to senior leaders and critical project users.
    • Experience:* 2 years and above experience in an office IT support or systems administrator role.-.
    • Technical Expertise:* Strong background in network…
    • IT support and systems administration: 5 years (Preferred).
    • Provide first- and second-line IT support for computers, mobile devices, printers and classroom AV…
    • Coordinating with vendors and service providers for equipment maintenance and support.
    • Maintaining accurate records of support requests, system configurations,…
    • Provide remote desktop support using approved tools to minimize downtime.
    • Availability for after-hours and on-call support as required.
    • Escalate issues to higher level support within the ICT department.
    • Be able to provide basic Mobile support for QatarEnergy users.
    • Seek support form technical complaint manager in case of customer escalations.
    • Provide support to close enterprise fixed and managed service complaints in…
    • With ITIL standards using Service Desk helpdesk system.
    • Degree in Computer Science or Technical Diploma in Computer / IT or.
    • The role ensures the smooth and efficient operation of IT systems, maintains data security and integrity, provides technical support to employees, and minimizes…
    • Experience with helpdesk support and basic database management.
    • Provide helpdesk support and resolve technical issues for employees.
    • On-site and remote support across macOS and Windows.
    • First-line IT support for a 70+ person team — hardware, software, and account issues.
    • You will support the design, implementation, and maintainance of robust IT systems to enhance guest experiences and streamline operations.
    • › Responds promptly to IT support requests and ensures appropriate follow-up until issues are resolved.
    • › Ensures emergency and contingency procedures are in…
    • Level 1 support to end users.
    • Previous experience in IT support or a similar role is an advantage.
    • Coordinate with customers for pre-sales and after sales…

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IT SUPPORT
Holding Group
·
5.0
Doha
Full-time
Apply now

Job details

Pay information not provided
Full-time
Doha

Full job description

The IT Support staff is responsible for providing technical assistance to employees, maintaining computer systems, and ensuring the smooth operation of the company’s IT equipment and software. The role involves troubleshooting technical issues, installing and configuring hardware and software, resolving network connectivity problems, and assisting users with IT-related concerns.

Duties and Responsibilities:

  • Provide technical support to employees for computer hardware, software, printers, and other IT equipment.
  • Troubleshoot and resolve technical issues related to computers, networks, and applications.
  • Install, configure, and maintain computer systems, software, and peripherals.
  • Assist with network connectivity, email setup, and user account management.
  • Perform routine system updates, maintenance, and basic data backups.
  • Monitor IT equipment and report technical problems requiring further attention.
  • Maintain records of IT issues, repairs, and support requests.
  • Ensure the proper use and security of company IT equipment and systems.

Qualifications and Requirements:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Minimum 5 years of relevant work experience.
  • Proficiency in troubleshooting hardware, software, printers, and network connectivity.
  • Experience in Windows operating systems, and user account management.
  • Ability to provide technical support to employees and resolve IT issues promptly.
  • Good communication skills and the ability to work effectively under pressure.
  • Relevant professional certifications will be considered an advantage.

Work Location: In person

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