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    • Provide first-line IT support for terminal operations, including troubleshooting of NAVIS SPARCS N4-related issues, user support, system monitoring, and…
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    • Provide first-level and second-level technical support to employees.
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    • Set up a simple helpdesk, support process and escalation route.
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    • Visit different operational sites across Qatar for onsite IT support.
    • Provide Level 1 & Level 2 IT support and resolve helpdesk tickets within SLAs.
    • Provide on-site support and travel to project locations when required.
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    • Manage and update IT support tickets.
    • Provide first-level IT support to users.
    • We are looking for an Arabic-speaking IT Support / Help Desk professional to…
    • Provide technical support to employees and resolve IT-related issues.
    • Previous experience in IT support or a similar role is preferred.
    • Provide technical support for desktops, laptops, printers, mobile devices, and other IT equipment.
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    • High-level experience in customer support services.
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Job Post Details

IT Support - job post

Byte In Motion
Doha
QAR 5,000 - QAR 14,000 a month

Job details

Pay

  • QAR 5,000 - QAR 14,000 a month

Job type

  • Full-time

Location

Doha

Full job description

Build Your IT Career with a Growing Technology Team

Are you passionate about technology and helping people solve technical challenges? Join Byte In Motion as an IT Support Specialist and play a key role in ensuring smooth day-to-day IT operations. This is an excellent opportunity for a motivated professional who enjoys troubleshooting, working with modern technologies, and providing outstanding technical support in a collaborative environment.

At Byte In Motion, you'll have the opportunity to expand your technical expertise, work with a supportive team, and contribute directly to business success through reliable IT solutions.

Why This Opportunity Stands Out

  • Competitive salary based on experience and qualifications
  • Full-time, stable position with career growth opportunities
  • Hands-on experience with modern IT systems and technologies
  • Collaborative and supportive work environment
  • Professional development and continuous learning opportunities
  • Exposure to a wide range of IT infrastructure and support functions

Key Responsibilities

  • Provide first-level and second-level technical support to end users
  • Troubleshoot and resolve hardware, software, and network issues
  • Install, configure, and maintain computers, laptops, printers, and peripherals
  • Support Microsoft 365, email systems, and business applications
  • Assist with user account creation, permissions, and password management
  • Monitor and maintain IT systems to ensure optimal performance
  • Respond to helpdesk tickets and service requests in a timely manner
  • Configure and support network devices, Wi-Fi connectivity, and VPN access
  • Document technical issues, resolutions, and support procedures
  • Escalate complex technical issues when necessary
  • Assist with system upgrades, software deployments, and IT projects
  • Support cybersecurity best practices and system security measures

Skills for this Role

  • Technical troubleshooting
  • Hardware and software support
  • Windows operating systems
  • Microsoft 365 administration
  • Active Directory
  • Networking fundamentals (TCP/IP, DNS, DHCP, VPN)
  • Helpdesk and ticketing systems
  • Remote desktop support
  • IT infrastructure support
  • Cybersecurity awareness
  • Customer service skills
  • Problem-solving and analytical thinking
  • Time management and multitasking
  • Documentation and reporting

Qualifications

  • Experience in IT support, technical support, helpdesk, or related roles
  • Knowledge of computer hardware, software, and networking concepts
  • Familiarity with Microsoft Windows and Microsoft 365 environments
  • Strong troubleshooting and diagnostic skills
  • Excellent communication and interpersonal skills
  • Ability to prioritize tasks and manage multiple support requests
  • Willingness to learn and adapt to new technologies
  • Relevant IT certifications are advantageous but not required

Salary, Benefits & Perks

  • Competitive salary package
  • Paid annual leave and applicable employment benefits
  • Professional training and development opportunities
  • Career advancement potential within the organization
  • Collaborative and technology-focused workplace
  • Exposure to diverse IT projects and systems

Work Schedule

  • Full-time position
  • Standard business hours
  • Additional flexibility may be required during critical IT projects or system maintenance activities

About the Company

Byte In Motion is a technology-focused organization dedicated to delivering reliable digital solutions and exceptional service. The company values innovation, continuous improvement, and technical excellence while fostering a collaborative environment where employees can grow and succeed.

Why Work With Us

  • Join a growing organization that values technology and innovation
  • Develop your technical skills through real-world challenges
  • Work alongside experienced professionals in a supportive environment
  • Gain exposure to a variety of IT systems, tools, and projects
  • Build a long-term career with opportunities for advancement

Ready to Apply?

If you are a proactive problem-solver with a passion for technology and helping others, we encourage you to apply today. Join Byte In Motion and take the next step in your IT career with a company that values your skills, supports your growth, and invests in your success.

الراتب المدفوع: QAR٥٬٠٠٠٫٠٠ لكل شهر

موقع العمل: بشكل شخصي

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