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    • Configuration, installation, and support of equipment in a Microsoft Windows environment.
    • Provide technical support and documentation for Windows servers (…
    • View all Telephony Communication Technologies LLC jobs - Doha jobs - IT Support jobs in Doha
    • Salary Search: IT Support Engineer salaries in Doha
    • A patient and empathetic approach to end-user support.
    • Experience: 2+ years of experience in a help desk or IT support role.
    • Experience in IT support, technical support, helpdesk, or related roles.
    • Ability to prioritize tasks and manage multiple support requests.
    • Provide basic support for Linux operating systems.
    • 0–2 years of desktop support experience.
    • TS Qatar is looking for a motivated Desktop Support Engineer (L1) to…
    • Provide technical support for systems and networks.
    • IT support, networking, computer hardware/software systems: 2 years (Required).
    • Provide first-line IT support for terminal operations, including troubleshooting of NAVIS SPARCS N4-related issues, user support, system monitoring, and…
    • 1–3 years of experience in a helpdesk or desktop support role.
    • Set up and support video conferencing and collaboration tools (Zoom, Teams, etc.).
    • The selected candidate will identify and solve IT hardware and application software issues identified by the Helpdesk service tickets, or directly by students,…
    • Provide after-hours support for maintenance windows or critical incidents (as needed).
    • Escalate complex or unresolved issues to Level 2/3 support or third-party…
    • Provide first-line IT support for terminal operations, including troubleshooting of NAVIS SPARCS N4-related issues, user support, system monitoring, and…
    • Experience: 2+ years of experience in a technical support role.
    • In this role, you will be the first line of defense for technical issues, ensuring our…
    • Respond to and resolve L1 IT incidents (hardware, software, basic network, account access).
    • Log all tickets in the IT ticketing system (integration with…
    • You will work in a professional technology environment alongside network engineers, systems administrators, technical support specialists, and project teams.
    • Receive and manage support requests through email, phone, remote support tools, and ticketing systems.
    • You will work closely with network engineers, system…
    • The role supports teaching and administrative functions by providing reliable technical support and ensuring data security and system efficiency.

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Job Post Details

IT Support Engineer - job post

Telephony Communication Technologies LLC
Doha
QAR 6,000 - QAR 7,000 a month

Job details

Pay

  • QAR 6,000 - QAR 7,000 a month

Job type

  • Permanent
  • Full-time

Location

Doha

Full job description

  • Configuration, installation, and support of equipment in a Microsoft Windows environment.
  • Provide technical support and documentation for Windows servers (physical and virtual).
  • Good Knowledge on Microsoft Virtualization (Hyper-V), VMware
  • Extensive experience in cloud like MS Azure, O365, AWS
  • Maintain Microsoft Windows Server operating systems and all components/services including AD, DNS, NTFS, DHCP, PRINT, SERVICES, FTP, TCP/IP and others.
  • Maintain the central antivirus server and ensure the clients and servers are free from virus and the latest virus definitions are updated.
  • Administer multi-tiered applications architectures and databases (MS SQL), clustered file servers and high availability applications.
  • Configure and automate system, application and database backups. Perform restores as needed including offsite recovery.
  • Maintain and manage Storage (SAN & NAS) in effective manner.
  • Maintaining software applications, operating systems and regular preventive & corrective maintenance, patch updates.
  • Install, troubleshoot and replace hardware and firmware as necessary.
  • Work with users to troubleshoot and solve operational issues.
  • Complete projects and task in a timely manner.
  • Managing assigned projects and program components to deliver services in accordance with established objectives.
  • Excellent knowledge on Microsoft, VMware & Citrix Virtualization.
  • Excellent knowledge on Microsoft System Center products and its implementation.
  • Central AV, Backups, Management tools
  • Implement EMC, NetApps, HP, PureStorage, QNAP Storage (SAN & NAS).

EXPERIENCE/KNOWLEDGE & SKILLS

  • Active Directory experience, building and supporting multiple forests and migration
  • Familiarity with SCCM, WSUS and Microsoft System Centre Products
  • Enterprise experience or any system integrator is a plus
  • Technical, analytical, interpersonal and organization skills required
  • Good communication in English (both verbal and written) skills
  • Planning and organizing skills
  • Good administration management skills
  • Strong listening skills
  • Able to operate effectively in a team environment with both technical and non-technical team members

QUALIFICATIONS

  • Bachelor’s degree in the field of computer science with minimum 5 years relevant work experience.
  • MCSE
  • Maintain two Microsoft competencies
  • Maintain Cloud competencies
  • VMware VCP Certified Professional
  • Azure Certification, preferable AZ900.

Required skills & certification

  • ITIL 4 Foundation IT Service Management Certified
  • Microsoft Certified: Azure Administrator AssociateAZ - 104
  • Microsoft Certified: Azure Security Engineer AssociateAZ - 500
  • Microsoft Certified: Azure FundamentalsAZ - 900
  • ITIL 4 Foundation (Training only)
  • CISCO CCNAv7 (Routing, Switching & Wireless Essentials)
  • CISCO CCNAv7 Cybersecurity Operations

Pay: QAR6,000.00 - QAR7,000.00 per month

Application Question(s):

  • What is your notice period?
  • Are you willing to accept the salary range mentioned?

Work Location: In person

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