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Social Media and customer relation manager - gym - job post

StrongBox Gym
Doha
QAR 4,000 - QAR 7,000 a month

Job details

Pay

  • QAR 4,000 - QAR 7,000 a month

Job type

  • Full-time

Location

Doha

Full job description

**About StrongBox Functional Fitness Gym:**

StrongBox is a premier fitness facility in Qatar, dedicated to providing high-quality functional fitness training to its members. We focus on helping individuals achieve their fitness goals through personalized training programs, group classes,in a motivating and supportive environment.

**Job Summary:**

We are seeking a creative and results-driven Social Media and customer relation manager to lead our online presence, manage collaborations with local companies, and track and communicate with our clients.

The ideal candidate will have experience in social media management, influencer marketing, content creation, and building strategic partnerships. This role will involve developing and executing marketing campaigns that align with StrongBox’s brand, drive engagement, and promote our services to a wider audience in Qatar.

**Key Responsibilities:**

Customer success manager

- track existing customers and their journey at the gym

- arrange check in meetings with coaches

- chase leads and lapsed members

- establish lead and member communication system

- track membership retention and growth

- arrange gym community events

Social Media Management

- Develop, manage, and execute social media strategies across platforms (Instagram, Facebook, TikTok, YouTube, etc.).

- Create engaging, high-quality content including posts, stories, reels, videos, and graphics to increase brand awareness and engagement.

- Monitor social media trends, competitors, and industry benchmarks to refine strategies and ensure relevance.

- Manage the day-to-day posting schedule, community engagement, and respond to messages, comments, and reviews in a timely and professional manner.

- Analyze and report on social media performance using analytics tools to measure the effectiveness of campaigns.

Marketing Strategy and Calendar Creation

- Develop and implement a comprehensive marketing strategy aligned with business goals and audience preferences.

- Plan and create a monthly content calendar, ensuring consistent, timely, and relevant content that promotes gym services, events, and promotions.

- Collaborate with the gym's internal team to ensure alignment between marketing efforts and overall gym objectives.

Local Company Collaborations

- Identify, approach, and build relationships with local businesses and companies for potential collaborations that align with StrongBox's brand.

- Develop and manage partnership campaigns that enhance visibility, offer mutual benefits, and strengthen community ties.

nfluencer Marketing

- Identify and build relationships with local influencers, athletes, and brand ambassadors who align with the StrongBox ethos.

- Develop and manage influencer marketing campaigns to promote StrongBox and its services.

- Track and measure the ROI of influencer partnerships and collaborations.

Brand Promotion & Campaigns

- Plan and execute marketing campaigns to promote gym services, special offers, memberships, and events.

- Design and implement paid advertising campaigns on social media platforms and Google Ads.

- Ensure consistent branding across all digital platforms and marketing materials.

*Reporting & Analytics

- Track, analyze, and report on the effectiveness of marketing campaigns, social media posts, and influencer collaborations.

- Provide insights and recommendations based on performance data to refine and improve future campaigns.

Qualifications:

- Bachelor’s degree in Marketing, Communications, or a related field.

- Minimum 2-4 years of experience in social media management, digital marketing, or a related role.

- Experience in managing social media platforms (Instagram, Facebook, TikTok, etc.) and influencer marketing.

- Strong understanding of local culture and trends in Qatar.

- Excellent communication, writing, and creative skills.

- Ability to manage multiple projects and prioritize effectively.

- Proficiency in design and video editing tools (e.g., Adobe Creative Suite, Canva, Final Cut Pro) is a plus.

Personal Attributes:

- Passionate about fitness and a healthy lifestyle.

- Creative thinker with a strong eye for design and visual storytelling.

- Self-motivated, proactive, and able to work independently.

- Strong team player with the ability to collaborate with different teams and partners.

What We Offer

- Competitive salary and benefits package.

- Opportunity to work in a dynamic, fitness-focused environment.

- A chance to shape the brand presence of a growing fitness community in Qatar.

Job Type: Full-time

Pay: QAR4,000.00 - QAR7,000.00 per month

Location:

  • Doha (Required)
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