Excellent Management Services jobs

Key Responsibilities:

• Serve as the primary point of contact for residents and owners.
• Manage resident inquiries, complaints, and CRM cases within SLA timelines.
• Coordinate access cards, function room bookings, BBQ reservations, and storage room allocations.
• Draft and issue official notices and communications in both Arabic and English.
• Monitor and maintain tower WhatsApp groups and resident communications.
• Conduct regular site inspections to ensure cleanliness, safety, and operational excellence.
• Coordinate with facility management service providers, security, cleaning, and maintenance teams.
• Prepare and issue breach notices in accordance with community regulations.
• Liaise with internal departments and ensure timely resolution of operational issues.

Requirements:

• Diploma in Property Management, Facilities Management, Hospitality, Communications, or a related field.
• Minimum 2 years of experience in property management, community management, facilities management, hospitality, or a customer service role.
• Fluent in Arabic and English (written and spoken).
• Strong CRM and customer service skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Excellent communication, organizational, and problem-solving abilities.

Pay: QAR6,000.00 - QAR6,500.00 per month

Experience:

• residential property operations,facilities management: 2 years (Preferred)

Language:

• Arabic (Preferred)

License/Certification:

• QID (Preferred)

Work Location: In person