Corporate Service Officer jobs

RAG Global Business Hub is seeking an experienced professional to lead our corporate services team, strengthen customer relationships and grow our existing-client business.

You will oversee client onboarding and service coordination, supervise support staff and identify opportunities for renewals, repeat business and additional services. This role requires practical knowledge of Qatar’s corporate services environment, strong commercial skills and a hands-on approach to team leadership.

Key Responsibilities

• Manage client onboarding, ensuring requirements, documents, responsibilities and next steps are clearly communicated.
• Coordinate corporate, PRO, immigration, residency, licensing and related business support services with the responsible teams.
• Maintain regular contact with existing customers, understand their needs and recommend suitable services.
• Reactivate inactive customers and promote annual Corporate Care and PRO service packages.
• Monitor document expiries, renewals, pending applications and service deadlines.
• Prepare quotations, follow up proposals and convert enquiries into confirmed, paid business.
• Coordinate payment follow-ups and outstanding collections with Accounts.
• Supervise customer coordinators and back-office staff, ensuring accurate documentation and timely follow-up.
• Work closely with Company Formation, Operations, PROs, Accounts and other departments.
• Resolve customer concerns and escalate issues requiring management intervention.
• Attend client meetings and develop productive referral and business relationships.
• Maintain accurate CRM records and submit a brief daily report covering activity, results, pending matters and support required.

Requirements

• 4–6 years of relevant experience in corporate services, business setup, PRO services or client account management.
• At least 2 years of relevant experience in Qatar.
• Practical understanding of Qatar company renewals, licensing, immigration and government service coordination.
• Experience supervising a team and managing multiple client accounts.
• Demonstrated ability to sell services, retain customers and achieve commercial targets.
• Strong English communication, professional email-writing and problem-solving skills.
• Ability to use CRM systems, Microsoft Office and service-tracking tools.
• Bachelor’s degree preferred; strong relevant experience will also be considered.
• Arabic language skills and a Qatar driving licence are advantages.

Compensation

Monthly fixed package: QAR 4,000–6,000, depending on relevant experience and capabilities, plus performance-based incentives.

Candidate Availability

Open to all nationalities. Candidates currently based in Qatar and available immediately or within 30 days are preferred.

How to Apply

Email your CV to manager@ragroup.qa.

Email subject: Team Lead – Corporate Services

Please include your:

• Relevant experience in Qatar
• Expected salary
• Notice period or earliest joining date
• Languages spoken
• Qatar driving licence status

Please also briefly describe one achievement in client retention, service sales or team management.

Pay: QAR4,000.00 - QAR6,000.00 per month

Work Location: In person