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    • Provide first-line IT support for terminal operations, including troubleshooting of NAVIS SPARCS N4-related issues, user support, system monitoring, and…
    • View all Seashore Group of Companies jobs - Qatar jobs - IT Support jobs in Qatar
    • Salary Search: IT Support Engineer salaries in Qatar
    • IT support, networking, computer hardware/software systems: 2 years (Required).
    • Provide technical support for systems and networks.
    • Enterprise experience or any system integrator is a plus.
    • Configure and automate system, application and database backups.
    • ITIL 4 Foundation (Training only).
    • Consult with employees, students and instructors to determine hardware, software or system issues.
    • Update existing IT systems and ensure ongoing maintenance to…
    • Basic understanding of VoIP/telephony systems.
    • Log all tickets in the IT ticketing system (integration with Symphony per CL-03, CL-04, and integration sheet.
    • This role requires technical expertise, problem-solving skills, and the ability to support both internal teams and client-facing systems.
    • Provide onsite technical support during initial system deployment and integration.
    • The role involves providing onsite and remote technical support,…
    • Ongoing technical training and certifications support.
    • Excellent communication and customer support skills.
    • Knowledge of operating systems (Windows, macOS).
    • Support company meetings by setting up presentation equipment, video conferencing, and communication systems.
    • Install, configure, and maintain Windows operating…
    • Coordinate external support for reporting, analytics, training, system improvements and best-practice guidance where appropriate.
    • Supervise L1 IT support team across shifts.
    • Manage IT support schedule and shift handover.
    • Hands-on experience with service desk tools and ticketing systems.
    • Monitor and manage CCTV systems.
    • Train users on company systems and applications.
    • If you have experience managing hospitality systems, networks, POS, CCTV, and…
    • Provide day-to-day IT support and troubleshoot hardware, software, network, and system issues.
    • Provide on-site support and travel to project locations when…
    • Incident Management: Perform L1/L2 troubleshooting for system, application, and network faults.
    • Shift Handover: Conduct formal, structured system handover/…
    • Develop dashboards and reports to support management decisions.
    • Knowledge of ERP systems and logistics management software is an advantage.

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Job Post Details

IT Support Engineer - job post

Seashore Group of Companies
3.6 out of 5 stars
Qatar
From QAR 7,000 a month

Job details

Pay

  • From QAR 7,000 a month

Job type

  • Permanent

Location

Qatar

Full job description

Provide first-line IT support for terminal operations, including troubleshooting of NAVIS SPARCS N4-related issues, user support, system monitoring, and coordination with Operations, QatarEnergy, and NAVIS support teams. Ensure continuity of Terminal Operating System (TOS) operations and timely resolution of technical issues.

Qualification: Degree in Software Engineering, Computer Science, or equivalent. Requirements: Proven experience with NAVIS SPARCS N4 in container terminal operations. Knowledge of TOS support, troubleshooting, system interfaces, and operational IT requirements. Experience: Minimum 5 years in container terminal operations, including 3 years in a similar position.

Pay: From QAR7,000.00 per month

Work Location: In person

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