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Job Post Details
Operations Manager - QSR
Job details
Full job description
We’re Hiring: Operations Manager – Food & Beverage (Qatar)
We are looking for an experienced and results-driven Operations Manager – Food & Beverage to lead and oversee our multi-brand F&B operations in Qatar.
The ideal candidate will be responsible for managing overall business operations, driving sales and profitability, ensuring operational excellence, maintaining brand standards, and developing high-performing teams across multiple outlets and concepts.
Key Responsibilities
- Oversee the overall operations of multiple F&B brands and restaurant outlets across Qatar.
- Develop and implement operational strategies to achieve business objectives, sales targets, and profitability.
- Monitor and improve key business KPIs, including sales, food cost, labor cost, wastage, inventory, customer satisfaction, and outlet profitability.
- Take full ownership of operational P&L and ensure effective cost control and revenue growth.
- Ensure consistent implementation of company policies, SOPs, brand standards, and operational procedures across all outlets.
- Maintain the highest standards of food safety, hygiene, quality, and customer service.
- Lead, manage, coach, and develop Area Managers, Restaurant Managers, and operational teams.
- Conduct regular outlet visits, operational audits, and performance reviews.
- Identify operational challenges, implement corrective action plans, and drive continuous improvement.
- Optimize manpower planning, scheduling, productivity, and workforce utilization.
- Monitor inventory management, procurement, stock control, and food wastage to minimize operational losses.
- Drive customer experience initiatives and ensure timely resolution of escalated customer complaints.
- Work closely with HR, Finance, Supply Chain, Procurement, Marketing, and other departments to ensure smooth business operations.
- Lead operational planning and execution for new outlet openings, new brand launches, and business expansions.
- Prepare and present regular operational and financial performance reports to senior management.
- Identify business growth opportunities and implement strategies to improve operational efficiency and profitability.
What We Are Looking For
A dynamic, hands-on, and commercially focused Operations Manager who can take ownership of overall F&B operations, drive business growth, strengthen operational controls, and deliver sustainable profitability across multiple brands.
How to Apply
Interested candidates can DM share their updated CV at:
hr.head@cloudeatskitchen.com
Please mention “Operations Manager – F&B Qatar” in the email subject line.
Please include below details:
Current salary
Expected Salary
Notice period
Work Location: In person